07:30 –08:30

Registration and Continental Breakfast

08:30 – 10:30

Concept & Marketing Strategies to Develop Your Successful Business 

• How to benefit from cross marketing services and products
• Public relations and advertising strategies
• Digital marketing strategies including new social media concepts and methods
• Marketing with cost efficient and effective marketing tools
• How to choose the right profitable services for today’s medical spas
• Service options:
• Most profitable
• Least profitable
• Strategic Alternatives
• Discussion on effective services and product development

10:30-11:00

COFFEE BREAK

11:00-12:30

Staffing 

• The importance of the first interview
• "Must have" qualities of each employee
• How to motivate employees to improve work performance
• The value of detailed job descriptions
• Tips on how to manage staff
• Compensation structure

12:30-13:30

LUNCH

13:30 – 15:00

• Learn how to develop unique concepts to acquire new patients
• ABC to a successful conversion
• Retail conversion to increase your revenue
• First thing first - How to generate new opportunities
• Top 3 things to do upon conversion
• Referrals and rewards from existing clients

15:00 – 15:30

COFFEE BREAK

15:30 – 17:30

NETWORKING WORKSHOP:  Afternoon roundtable to share key tips for success from around the world.  Learn and share your top secrets for a successful practice!  Tables will be split by subjects and each table will develop the top 10 ideas for success, and then share with the group.